Summary Notice: This Privacy Policy explains how we process personal data as a controller for our website, app accounts, admin users, billing, and marketing. When we process Customer Data inside the product on our customers' instructions, we act as a processor - that processing is governed by our DPA (Exhibit A), not this notice.
EveryArrow, Inc. ("EveryArrow", "we") provides data integration services. This Privacy Policy explains how we process personal data as a controller for our website, app accounts, admin users, billing, and marketing.
Name, email, company, role, authentication IDs.
Feature usage, events, device/browser info, IP, timestamps, diagnostics.
Ticket content and metadata, payment details handled by our payment processor.
Essential cookies for login; optional analytics/measurement (consent where required).
We use vetted providers to help deliver the Service, including Amazon Web Services (AWS) for hosting and related cloud services (e.g., EC2/EKS, S3, RDS, CloudWatch, KMS, SES). See our Subprocessor List for details.
We don't sell personal information.
Depending on your jurisdiction, you may have rights including:
To exercise these rights, contact us at privacy@everyarrow.io
We retain personal data as long as necessary for the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce agreements.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Personal data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
For questions about this Privacy Policy, contact us at privacy@everyarrow.io
Our legal team is available to answer questions about this document and help clarify any provisions that may affect your use of our services.
EveryArrow, Inc. • Legal Department •legal@everyarrow.io
