Version Support Policy | EveryArrow

Scope

Applies to EveryArrow clients/agents/SDKs, connector packages, and container images used with the Services.

Semantic versioning: MAJOR.MINOR.PATCH

We support current GA (N) and the immediately prior minor (N-1) for each MAJOR line.
PATCH releases supersede prior patches immediately.

Critical security fixes may be designated Required Updates. Customers must update within 15 days of notice (or sooner if specified).
For non-critical issues, we recommend updating within 30 days.

When a version moves out of Supported, it becomes Deprecated for 90 days and then EoS.
After EoS, affected features may be throttled, blocked, or unsupported.

We publish minimum supported Docker, Java, and OS baselines. Using older environments may limit functionality.

Upstream API changes can require newer versions.

We post changes on the Status/Release page and may email admin contacts for Required Updates.

The Service may verify client/agent version and enforce Required Updates.

Enterprise exceptions (temporary pins or extended support) require a written addendum.